- Case Studies
CHALLENGE: Fragmented fan journey.
INSIGHT: Data showed a 72% drop-off at the onboarding screen.
SOLUTION: Re-mapped flow with predictive UX & micro-video reels.
CHALLENGE: Fans wanted live sport on the go; Porsche feared driver distraction.
INSIGHT: Studies showed voice > touch at 50 km/h.
SOLUTION: Designed voice-first UI; auto-mutes on steering movement beyond 10°.
CHALLENGE: Mandatory UK checks risked 12% player churn
INSIGHT: Data showed 63% friction at ‘ID verify’ step
SOLUTION: Built AI risk-score & micro copy that adapts live
CHALLENGE: Wallet UX is fragmented across 14 issuers.
INSIGHT: Data: 33% drop-off at “Add Card” screen.
SOLUTION: Co-created 3-tap on-boarding & biometric pay flow.
